Core Capabilities
Human-like Timbre
Natural and smooth voice interactions with rich emotions, featuring multiple timbres and tone styles to meet personalized preferences. Capable of expressing care, understanding, and professionalism based on scenarios, delivering communication experiences beyond real humans
Low-latency Interaction
Millisecond-level response speed, real-time conversation without lag, making interactions more natural. Whether customer inquiries, business processing, or complaint handling, Zenava responds quickly
Precise Intelligent Interruption
Supports users interrupting and interjecting at any time, with real-time responses without interruption, as natural and flexible as face-to-face conversation
Complete Business Loop
Zenava can directly execute tasks such as creating tickets, sending notifications, querying information, etc., turning conversations into actionable business operations
Applications and Quantified Results
Kitchen Appliance Customer Achieves Large-scale Customer Service Automation, Saving 5.25 Million Annually
Zenava independently handles product inquiries, repairs, order queries, and other repetitive consultations, replacing the workload of 35 call center agents
- Annual cost savings of approximately 5.25 million yuan
- Project ROI as high as 425%
Automotive Customer Uses Zenava for Test Drive Invitations, Conversion Rate Rises to 85%
Zenava automatically qualifies customer leads, timely screens effective customers through voice interaction, invites high-intent customers for test drives
- Improves potential customer follow-up efficiency, enhances lead conversion rate, drives sales growth
- Invitation conversion rate rises to 85%
Hotel Group Achieves Unmanned Booking Process, Significantly Boosting Booking Conversion Rate
Zenava independently completes the entire process from understanding booking needs, confirming time and room type to completing the booking
- Supports multilingual communication, covering global customers
- Booking conversion rate increases by 15%-25%
Unveiling a New Chapter in Intelligent Conversations
See how Zenava transforms your customer dialogue operations with intelligent upgrades