ZENAVA Advantages
Conversational
Communicate Like a Human
Equipped with multimodal understanding, emotional perception, and highly humanized interaction capabilities, delivering communication experiences that surpass human interactions
Action-Oriented
Independently Complete Business Loops
Directly drives business processes, completing tasks such as sending SMS, creating tickets, querying customer information, and sending appointment notifications
Fast Deployment
Smarter with Use
Ready to use out of the box, quickly deploy and "go live", with built-in training processes that self-correct errors when encountering problems, getting smarter with use
Quantifiable Value
Make Every AI Investment Clearly Visible
Value is quantifiable, achieving pure and disruptive cost structure reconstruction, reducing unit service cost (CPC) by approximately 20%
Create Ultimate Customer Service Experience
- 7x24 hours omnichannel online, never miss any communication with customers
- Support rich media communication including text, images, and videos, accurately identifying customer intent
- Able to sense customer emotions from expressions and respond in a friendly and respectful manner
- Balance brand business bottom line and customer experience, flexibly meeting customer needs
- Possess empathy and judgment, driving complete business process loop
Voice Agents
Beyond Human Voice Conversation Experience
- Human-like Timbre: Voice rich with emotion and expressiveness, delivering communication experiences that surpass real humans
- Low-latency Interaction: Fast response, real-time conversation without lag
- Precise Intelligent Interruption: Can interrupt and interject at any time, as natural as face-to-face conversation with real people
- Complete Business Loop, Significantly Improving Service Efficiency and Customer Experience
Unveiling a New Chapter in Intelligent Conversations
See how Zenava transforms your customer dialogue operations with intelligent upgrades